Non Refundable Policy will be applied after booking confirm
Non-Refundable Terms
- Once a booking is confirmed and payment is received, no refunds or credits will be issued for any cancellation, amendment, no-show, or early departure.
- The full booking amount will be charged at the time of reservation to secure your stay.
Modifications
- Booking dates cannot be changed.
- In cases of force majeure (e.g., airport closure, government restrictions), guests may request a one-time date adjustment, subject to management discretion and supporting documentation.
Special Promotions & Packages
- Reservations made under promotional rates, exclusive offers, or package deals are strictly non-refundable and non-transferable.
Ceremonial or Seasonal Restrictions
- During Balinese holidays or ceremonial closures, all non-refundable bookings will be honored as scheduled. Rescheduling is not guaranteed and will depend on availability.